Bones888 Terms & Conditions – A Complete Guide for Malaysian Members

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and bones888 ("Platform", "We"). This document governs all aspects of your use of the bones888 platform, including account registration, deposits, withdrawals, bonus usage, participation in games, and all other interactions with the platform.

By completing the registration process, clicking the "I Agree" button, or simply using any bones888 service, you confirm that you have read, understood, and agreed to all the terms set out here. This acceptance applies to the full contents of this Terms & Conditions document as well as all other related policy documents published by bones888, including the Privacy Policy and Responsible Gaming Policy.

bones888 reserves the right to amend these terms at any time. Amendments will take effect 14 days after members have been notified via email or in-platform notification. Continued use of the platform after the effective date constitutes acceptance of the amended terms.

The bones888 platform is restricted to individuals who meet all of the following eligibility requirements. Registration and use of the platform by anyone who does not meet these requirements is strictly prohibited:

• Be at least 18 years of age at the date of registration
• Not prohibited by law from participating in online gambling activities under the local laws applicable to you
• Registering under your own name — not on behalf of another person or business entity
• Not currently under a self-exclusion period set by yourself or by the platform
• Have full mental capacity to make responsible financial decisions
• Has never had an account closed by bones888 for fraud, abuse, or breach of terms

bones888 reserves the right to request proof of age and identity at any time. Failure to provide the required verification documents within the specified timeframe may result in a temporary account suspension until verification is complete. Any winnings obtained while an account has unverified status will be held until full verification is completed.

Each individual is only permitted to register and maintain one (1) account on the platform bones888. Holding multiple accounts — whether using the same or different information — is a serious breach of these terms and will result in the closure of all associated accounts and forfeiture of all existing balances and winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian mobile number, a valid email address, and your date of birth. This information is used for identity verification, payment processing, and account-related communications.

• The name on the account must match the name on the registered payment method
• A phone number may only be linked to one bones888 account
• Passwords must be at least eight characters long and contain a combination of uppercase letters, lowercase letters, and numbers
• You are solely responsible for keeping your login credentials confidential
• Any suspicious activity on your account should be reported to the bones888 support team immediately

bones888 will never ask for your password via email, SMS, or live chat. If you receive any such request claiming to be from bones888, do not share your information and report it directly to our security team.

bones888 supports deposits and withdrawals through Malaysian-approved payment methods only. All transactions must be carried out by the account holder using payment methods registered in their own name. Deposits or withdrawals via third-party methods, accounts not belonging to the member, or any unrecognised method are strictly prohibited and may result in account closure.

Members can set their own daily, weekly, and monthly deposit limits through their account settings as part of our responsible gaming features. Limits take effect immediately and cannot be increased within 24 hours of the change. Limits may be lowered at any time with no waiting period.

For withdrawals, processing times vary according to a member's VIP tier: Bronze and Silver — 1 to 2 hours; Gold — 30 minutes; Platinum and Diamond — processed instantly. bones888 reserves the right to request additional identity verification documents before processing withdrawals that exceed certain limits as a standard security measure.

• No processing fees are charged for deposits or withdrawals via any supported payment method
• Withdrawals can only be processed to the same payment method used for the most recent deposit
• Winnings from bets placed using bonus credits are subject to the wagering requirements stated in the relevant bonus terms before they can be withdrawn
• Bones888 reserves the right to place a temporary hold on withdrawals for security review purposes if unusual activity is detected on an account

All bonuses and promotions offered by bones888 — including the welcome bonus, daily reload bonus, weekly cashback, free spins, and special periodic promotions — are each subject to their own specific terms as stated on the relevant promotions page. These terms form part of these general Terms & Conditions and must be fully complied with.

A wagering requirement is the number of times a bonus value must be played through before any winnings derived from it can be withdrawn as cash. For example, a RM50 bonus with a 30x wagering requirement means you need to wager RM1,500 before winnings from that bonus credit can be withdrawn.

• Bonuses may only be claimed once per member unless stated otherwise in the promotion terms
• Bonuses may not be combined with other promotions unless explicitly stated
• Wagering requirements must be met within the specified timeframe — expired bonuses will not be extended
• Bets placed on excluded games will not count towards fulfilling bonus wagering requirements
• Any attempt to abuse bonuses through hedging or other manipulation methods will result in bonus cancellation and account closure
• Bones888 reserves the right to withdraw or modify any promotion without prior notice if there is evidence of abuse

All games on the platform bones888 — including online slots, live casino, football betting, badminton betting, and roulette — each have their own specific rules, accessible within the information section of each game. Those specific rules form part of these Terms & Conditions.

For Sports Betting, including the Malaysia Super League, EPL, badminton betting, and all other sports available at bones888 — confirmed bets cannot be cancelled or amended once a match has started, unless the Cash Out function is used in accordance with the applicable Cash Out terms. Outcomes declared by the bones888 game manager are final.

• Pre-match betting closes when the match kicks off unless stated otherwise
• In the event of a match cancellation, immediate odds reversal, or unverifiable result — the bet will be voided and the stake refunded
• Technical errors during gameplay that affect outcomes will be reviewed and resolved by the bones888 technical team based on system logs
• Winnings generated through the intentional exploitation of any system vulnerability or bug will not be paid out and the account in question will be investigated
• All slots use independently audited, certified RNG (Random Number Generator) technology
• The RTP (Return to Player) for each slot is displayed in the game information and is based on long-term statistical testing — it is not a guarantee of winnings in any individual gaming session

All members bones888 are required to conduct themselves in a lawful, fair, and responsible manner while using the platform. Any conduct that goes against these principles may result in disciplinary action, including immediate account suspension or closure.

Conduct specifically prohibited on the platform bones888 including:

• Use of automation software, bots, or scripts to play, bet, or access the platform unfairly
• Attempts to hack, interfere with, or disrupt the security or functionality of the platform
• Opening multiple accounts to obtain additional bonuses or circumvent betting limits
• Colluding with other players to manipulate match or game outcomes
• Using another person's account or sharing your account with others
• Uploading, transmitting, or displaying content that is unlawful, defamatory, or offensive through our platform or communication channels
• Submitting false information to the support team or during the identity verification process

bones888 operates an active fraud detection system running 24 hours a day. All transactions and gameplay patterns are continuously monitored. Any suspicious activity will be thoroughly investigated and the member involved will be contacted before any action is taken, except in cases of immediate security threats.

bones888 reserves the right to suspend or close any member's account for the following reasons without prior notice in serious cases:

• Confirmation that the member was under 18 years of age at the time of registration
• Confirmed ownership or use of multiple accounts
• Identity fraud or the use of false registration information
• Suspected money laundering or illicit financing activities
• Use of unauthorised software or exploitation of system vulnerabilities
• Repeated violations of the terms and conditions after warnings have been issued

Members also have the right to close their own account at any time by contacting the bones888 support team. Prior to closure, any available real money balance (excluding bonus credits with unfulfilled wagering requirements) will be processed for withdrawal in accordance with standard procedures. This process may require a final identity verification.

bones888 fully committed to promoting responsible gaming. We believe that gambling is a form of entertainment that should be enjoyed within healthy limits and never beyond one's financial means. The platform provides a range of self-management tools to help members stay in control:

• Deposit Limit — Set daily, weekly, or monthly limits that take effect immediately. Limits can be lowered at any time but can only be increased after a 24-hour waiting period.
• Loss Limit — Set a maximum loss limit over a specified period. The platform will block further betting once this limit is reached.
• Temporary Self-Exclusion — Suspend account access for anywhere between 24 hours and 90 days. During this period, you will be unable to log in or carry out any transactions.
• Permanent Self-Exclusion — Permanently close your account with a self-exclusion request. This decision is final and cannot be reversed.
• Reality Check — Set periodic reminders to notify you of the time spent in a single gaming session.

If you or someone you know is showing signs of problem gambling — such as wagering beyond your means, borrowing money to gamble, or hiding gambling activity from family — please seek help. Contact Talian Kasih 15999 or reach out to the support team bones888 confidentially for guidance and support, without judgment.

Platform bones888 provided "as-is". While we make every effort to ensure the platform operates smoothly and securely at all times, we cannot guarantee that it will be entirely free from technical disruptions, system failures, or delays that are beyond our control.

bones888 shall not be liable for any loss or damage arising from the following situations:

• Service interruptions due to scheduled or unscheduled system maintenance
• Internet connection failures on the user's end that cause disruption during an active game
• Financial losses arising from gambling decisions made by the member themselves
• Unauthorised access to your account resulting from your own failure to keep your password confidential
• Indirect, consequential, or punitive losses arising from the use of or inability to use the platform

In all circumstances, the maximum liability cap bones888 to any member for any claim relating to the platform is limited to the actual deposit amount made by that member in the 30 days preceding the claim, or RM500, whichever is lower. This cap does not apply to losses arising from gross negligence or fraud on the part of bones888 itself.

bones888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time based on business requirements, regulatory changes, or platform improvements. All amendments will be communicated to members through the following methods:

• Email notifications are sent to the email address registered on your account
• In-platform notifications appearing upon your next login
• Announcements on the bones888 website homepage

Amendments take effect 14 days after notice has been sent, except for amendments made on security or legal compliance grounds, which may take effect immediately. Members who do not agree with the amended terms have the right to close their account and withdraw their available balance before the amendments take effect. Continued use of the platform after the amendment effective date constitutes full acceptance of the amended terms.

The last updated date of this Terms & Conditions document is shown at the top of this page and in the metadata of the downloadable document file. You are advised to check this page periodically to ensure you are always aware of the latest terms applicable to your use of the platform bones888.